FAQ

Our service is focused on B2B and therefore we need to make sure you’re a registered company. When the application is approved you can log in. When logged in all products and prices (excl. VAT) will become available on the website and you can place your order.

Your order will be picked at our fulfilment center and forwarded as 1 shipment to the indicated delivery address. The order will be delivered by our logistics partner on 1 or more pallets, depending on the order quantity.

We deliver through whole of Europe.

When all products are in stock, your order will be delivered within one working week.

All products have a shelf life of at least 6 months, unless otherwise stated on our website.

The delivery costs are depending on the combination of your order quantity and to which country we have to deliver.

We offer the most common payment methods such as CreditCard (Visa, MasterCard, American Express), PayPal, iDeal, Bancontact, Giropay, Przelewy24, Cartes Bancaires, ApplePay, etc.

Payments are processed digitally and must be paid before completing the order.

Advance payments ensures that we as a company can be lean, meaning we can offer you products for the best prices.

We are currently developing an online environment from which you as a customer can download all required product information. If you need information before this is available, please send us an email (info@foodconnx.com) in which you indicate what product information you require and we’ll share it with you.